You are managing a project to develop a soy-based．lactose-free，magnesium-rich nutritional drink for the“over 50”market．You have recently heard that the client calls your progress reports the“Code of Hammurabi”because they seem to be written in hieroglyphics and are completely indecipherable to all but an Egyptologist．This situation could have been avoided by______．
A．informing the client at the start of the project of the types of reports they will receive
B．using risk management techniques to identify client issues
C．hiring an expert report writer to prepare standard reports
D．engaging in communications planning
