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问题 单项选择题

ISO9000系列标准中，对企业售后服务提出质量保证要求的是( )。

A．CB/T19001-ISO9001

B．GB/T19002-ISO9002

C．GB/T19003-ISO9003

D．GB/T19004-ISO9004

答案

参考答案：A

解析：[考点] 三种质量保证模式 三种质量保证模式是针对企业管理的不同环节，而分别采用的质量保证模式。GB/ T19001-ISO9001，要求企业提供质量体系要素的证据最多，从合同的评审开始，直到售后服务，要求提供全过程严格控制的证据。

单项选择题

(B)


Tim Richter and his wife, Linda, had taught for over 30 years near Buffalo, New York—he in computers, she in special education. "Teaching means everything to us", Tim would say. In April 1998, he learned he would need a heart operation. It was the kind of news that leads to some serious thinking about life’s purpose.
Not long after the surgery, Tim saw a brochure describing Imagination Library, a program started by Doily Patron’s foundation (基金会) that mailed a book every month to children from birth to age five in the singer’s home town of Sevier, Tennessee. "I thought, maybe Linda and I could do something like this when we retire," Tim recalls. He placed the brochure on his desk, "as a reminder."
Five years later, now retired and with that brochure still on the desk, Tim clicked on imagination library. The program had been opened up to partners who could take advantage of book and postage discounts.
The quality of the books was of great concern to the Richters. Rather than sign up online, they went to Dollywood for a look-see. "We didn’t want to give the children rubbish," says Linda. The books-reviewed each year by teachers, literacy specialists and Dollywood board members-included classics such as Ezra Jack. Keats’s The Snowy Day and newer books like Anna Dewdney’s Llama series.
Satisfied, the couple set up the Richter Family Foundation and got to work. Since 2004, they have shipped more than 12,200 books to preschoolers in their area. Megan Williams, a mother of four, is more than appreciative "This program introduces us to books I’ve never heard of."
The Richters spend about $400 a month sending hooks to 200 children. "Some people sit there and wait to die," says Tim. "Others get as busy as they can in the time they have left.\

What did Tim want to do after learning about Imagination Library

A. Give out brochures

B. Do something similar
C. Write books for children
D. Retire from being a teacher
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单项选择题

女性，54岁，上腹痛2天，伴恶心、呕吐，腰背痛。查体：左上腹部有压痛，反跳痛，肌紧张，肠鸣音弱。血常规白细胞18×109/L，尿淀粉酶512索氏单位。腹平片：横结肠胀气，左膈肌抬高。

患者血钙降低，其主要与以下哪种酶有关

A．透明质酸酶

B．磷脂酶

C．血淀粉酶

D．脂肪酶

E．弹性蛋白酶
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