社会工作者需要面对不同的人群开展工作，要求他们合作处理解决遇到的困难和问题，需要了解他们，这就需要社会工作者具备一定的（）。
A．心理素质
B．技术能力
C．文化能力
D．耐压能力
参考答案：C
解析：
社会工作者要对各种各样的人开展工作，要同他们合作处理和解决他们遇到的困难和问题，就要去了解他们、理解他们，而要真正地理解他们的行为，就必须了解他们为什么这样做，他们怎样看问题，只有这样，才能真正了解他们的需要，才能真正帮他们之所需。这就要求社会工作者去理解服务对象的文化，具有文化能力。由于社会工作常常要面对困难群体、弱势群体，而这些群体因为长期处于困难和弱势地位而形成自己特殊的观念和生活方式，所以社会工作要有较强的文化能力，或者说对不同群体的文化有较强的敏感性。
. 第四部分：任务型阅读 (10分) 认真阅读下列短文，并根据所读内容在文章后表格中的空格里填入一个最恰当的单词。 Speaking in public is most people's least favorite thing. The reason is that we are all afraid of making fools of ourselves. The more important the speech is, the more frightened we become. In fact, public speaking is not a "gift" like musical talent. Anybody who can talk can speak in public. Here are some of the lessons I have learned: Try to make your idea clear and brief. If you can't express what you intend to get across in a sentence or two, and then your speech is not focused well enough. If you don't have a clear idea of what you want to say, your audience will make no sense. After all, what you can impress your audience in your speech is one or two of your main ideas. One or two. Not ten or twenty. No matter how long or short your speech is, you've got to organize it well-how you are going to open, what major points you want to make and how you're going to close. A strong close is critical: the last thing you say is what your audience will most likely remember. When I do a radio or TV piece, I often write the last sentence first. When you know where you' re headed, you can choose any route to get there. Finally, you'd better limit the time of your speech as properly as you can to hold the audience's curiosity. Take a vaudeville act (杂耍) for example. The standard length of one is usually 12 minutes. Just imagine how you are feeling if you have been watching all the performers singing and dancing their hearts out for more than the standard time
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