In North America, people are always in __31______ hurry. Children have special lessons or sports activities __32________ school. Parents often work late and ___33________ get home until 7 or 8 o’clock at night. Most North American families don’t have time to prepare a meal. That is __34_________ fast food is so popular in North America. People _____35_____ about 40% of their dollars on fast food.

People usually buy fast food from restaurant chains such as Pizza Hut, McDonald’s, or KFC,__ 36______ they can enjoy pizza, sandwiches, fried chicken, and so on. Fast food saves work and time, but it is not __37_________ (nutrition).

Fast food is popular in many countries. American fast-food companies now have restaurants all over the world. But not __38________ is happy about the spread(扩展) of North American fast food. A group of people in Italy want to fight __39_______ the spread of American fast food. They don’t like the idea of more fast food chains __40__________(open) restaurants in their country.

物流企业在选择客户服务战略时，主要应掌握( )原则。

A．“不熟不做”的原则

B．“集中一点”即专业化服务的原则

C．“客户是上帝”的原则

D．“重点客户、重点服务”的原则

E．“延伸服务”即服务品种创新的原则