Amy ________ spend all her pocket money, but now she _______ saving some of it..

A．was used to, used to

B．used to, is used to

C．used to, used to

D．was used to, is used

服务级别经理的职责包括下列哪项？（）

A.就服务级别协议与顾客商定服务目标

B.设计支撑服务的技术架构

C.确保要求的合同和协议准备就绪

D.确保实现与顾客约定的全部服务级别