问题 单项选择题

在国际上,保险公司大多遵循国际理赔协会制定的理赔准则,关于其主要内容,下列说法不正确的是( )。

A.任何申请理赔的人都有权利得到公平公正的待遇,并在合理的时间内迅速地得到理赔答复
B.被保险人无须提出诉讼,即可获得应得的保险赔偿
C.被保险人必须获得平等待遇,保险公司可以用保险合同条款以外的内容来衡量
D.为了达成有效的理赔工作,必须建立合理的人事、组织和程序规则

答案

参考答案:C

解析: 考点:保险理赔的原则。在国际上,保险公司大多遵循国际理赔协会制定的理赔准则,其主要内容有:1.任何申请理赔的人都有权利得到公平公正的待遇,并在合理的时间内迅速地得到理赔答复。2.保险公司对于每一件理赔申请案件,都要迅速作出事实调查和客观的评价,并在责任相对确定时,立即进行公平、合理的处理。3.被保险人必须获得平等待遇,保险公司不得用保险合同条款以外的内容来衡量。4.被保险人无须提出诉讼,即可获得应得的保险赔偿;保险公司也不得以牺牲保险合同的全部或一部分为条件,而影响另一保险合同的赔偿处理。5.保险公司必须了解自己对所有应得到保险金给付的保险单负有迅速理赔的义务,同时也要了解自己还对所有的被保险人负有对等的义务,即不能作不当的理赔给付,以避免保险费的增加。6.建立理赔程序和规则,以避免事实不明和误用保险合同条款的情况,并优先维持正确的理赔记录。7.为了达成有效的理赔工作,必须建立合理的人事、组织和程序规则。

单项选择题

When I was young, my parents ran a snack bar in our small town.

One evening in early April, my mother told me to fill in at the snack bar (1) a worker who had the flu. I told her I would mess it up, (2) I had never worked at the bar before. I (3) that instead of making money, I would end up owing it.

"You can do it, " said my mother, " (4) , you won’t get much business until lunch. "

"But I’ll never remember the orders, and I’m no good (5) money. Please, Mom, don’t (6) me. "

"Then I’ll help you", she said.

I shrugged my shoulders. I thought my mother’s (7) was a bad one, but I (8) .

When I got to the bar the next day, I found my mother was (9) . Because the weather that day was rainy and cold, people wanted hot snacks and drinks. (10) , I was really slow at taking the orders and making change. The line of people grew, and everybody seemed (11) , I was so nervous that my hands shook, and I (12) a cup into pieces. What a mess! Then my mother came to (13) me, and she also showed me how to make (14) If someone gave me $ 5 for something that cost $ 3.25, I handed over (15) quarters and a dollar and said, "75 cents makes four dollars, plus one dollar makes five. " Things went more (16) after that.

By the end of the day, I could remember orders, (17) the bill, and make change quickly with a smile. I was even a little (18) when the sun came out and dried up business. My mother said she was proud of me, and when she (19) that I work at the snack bar again next year, I did not even shrug. I was too busy (20) the restaurant I would open one day.

11()。

A. surprised

B. impolite

C. pleased

D. impatient

单项选择题