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问题 单项选择题

关于客户投诉说法不正确的是（）。

A.客户投诉可以使企业服务更完善

B.客户投诉是创新的源泉

C.客户投诉是绝对可以避免的

D.客户投诉有善意投诉和恶意投诉

答案

参考答案：C

填空题

用括号内所给词的适当形式填空

1. He can sing English songs              (wonderful).

2. Notre Dame Cathedral is one of the most famous             (church).

3. We consider             (discuss) the questions at the meeting.

4. As we know, the train stations are very             (live) places.

5. The football match on TV last night was very            (thrill).

6. During the holidays, many mountains are              (tour).

7. Here are some             (find) of this meeting we discussed.

8. All of us think this is an             (education) book.

9. We'd like to go somewhere              (relax).

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单项选择题

65岁妇女，因 * * 出血就诊，妇科检查 * * 分泌物多，有味，宫颈呈菜花状改变，质脆易出血，子宫萎缩，右侧宫旁有明显浸润但尚未达盆壁，其治疗应首选

A．广泛性子宫切除术
B．全子宫切除后放射治疗
C．放射治疗
D．全子宫切除加盆腔淋巴清除术
E．放射治疗后行根治性子宫切除
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