用 encouragement 的适当形式填空。

1. Her words were a great                    to them.

2. He showed great           and determination in the battlefield.

3. It's            to receive a favourable report on one's work.

按通用服务礼仪的规定，在男士仪表的要求中，以下对工号牌佩戴的说法不正确的是（）

A.要求在营业厅内须佩戴工号牌

B.在大堂经理所属网点内可不佩戴工号牌

C.别针式工号牌要端正地别在左胸前

D.挂牌式工号牌要正面朝外