免填凭条时，柜员怎样办理个人存款的支取、销户业务？
参考答案：
（1）客户口述取款要求，将储蓄存折（卡）递交柜员。
（2）柜员与客户交流核对无误、大额取款应审核身份证件户名、号码无误后上机操作，如客户采取留密支取方式的还应要求客户输入密码。
（3）柜员打印取款凭条，审核取款凭条要素是否完整、相符，将取款凭条交给客户。
（4）客户审核凭条内容无误，签名确认，交给柜员。
（5）柜员审核客户签名无误，进行配款，将储蓄存折（卡）、现金交予客户（如为销户业务，则收回储蓄卡、折，同时将利息清单交客户收执）。
先通读下面的短文，掌握其大意，然后在每小题所给的四个选项中，选出可以填入空白处的最佳选项。 Seven cats are good friends. They live in the same town. They always go 1 together on Saturdays. Every time one of them finds a place to go. Today, a 2 called Mimi should find a place, but she doesn’t give 3 calls to her friends. The other cats are angry (生气). They all go to Mimi’s house and ask her, “You give us no call. 4 ?” Mimi hears (听到) this and begins to cry. She 5 , “I will move to a new house with my father. It is in another town. I can’t go shopping with you 6 .” Her friends hear that and talk for a long time. Then they have an idea. “Don’t 7 . We will go to that town and do the shopping 8 your new house.” Mimi is very happy. She jumps high. Two days later, Mimi comes to her friends and says, “I don’t need to move. My father 9 a new job here in this town.” Her friends are happy again. They still go shopping together on 10 .
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