问题 单项选择题

在产品比较畅销的情况下,较适宜的人员推销策略是()

A.专职营销人员推销策略

B.技术人员推销策略

C.生产人员推销策略

D.企业全员推销策略

答案

参考答案:A

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      As waiters,we deal with customers every day and when something goes wrong,somehow we have
the ability to keep on going.It's our responsibility to_1_the customer.
     I remember my first_2_ job was at a fine restaurant.One afternoon,the manager informed all the
cooks and waiters that a VIP_3_were coming for lunch.The group were_4 VIPs in the city's fashion
industry.
     After the group arrived and got_5_comfortably,drinks were   6  . Normally,the head waiter would be
in charge of wine service._7 ,the manager asked me to serve that afternoon.I had_8_done wine service,
nor had I ever served a group of twelve.
     I arranged 12 wine glasses on the tray and went to the table.As I   9   one of the glasses in front of the
first customer,somehow I had  10   my grip (抓,握) and six glasses fell on top of a young woman,and
then to the floor and  11   in pieces.I felt frightened and my face turned red.I apologized many times to
the  12   and to the rest of the group.
     Quickly,the manager  13   my aid and helped in the cleanup,and sent out their drinks right away.I
didn't understand why,but the group were forgiving me and the young woman  14   informed me it was
OK.
     My manager pulled me to the side and said,"If you know why an accident happened,  15   from it
and move on.You still have a table to serve and you can't show your   16 or your disappointment.
Mistakes and accidents do happen.Keep your  17   up and be confident.The glasses are replaceable."
     I understood why he was truly a well  18   restaurant manager within the neighborhood.His  19   
relationship with the group made the situation  20   and the group forgave me for that.
( )1. A. welcome  
( )2. A. waiter  
( )3. A. group  
( )4. A. let in as  
( )5. A. introduced
( )6. A. bought  
( )7. A. Therefore  
( )8. A. often  
( )9. A. set  
( )10. A. got  
( )11. A. stood  
( )12. A. manager  
( )13. A. took over
( )14. A. repeatedly
( )15. A. hear  
( )16. A. apology  
( )17. A. nose  
( )18. A. behaved  
( )19. A. new  
( )20. A. calm  
B. feed        
B. cook        
B. number      
B. made up of    
B. satisfied  
B. sold        
B. However      
B. once        
B. broke      
B. caught      
B. lay      
B. guest      
B. came to    
B. regretfull    
B. tell      
B. excitement    
B. face        
B. respected    
B. famous      
B. comfortable  
C. invite    
C. servant  
C. family    
C. added up to  
C. seated    
C. ordered  
C. Besides  
C. never    
C. cleaned  
C. forgot    
C. kept      
C. man      
C. gave up  
C. impatiently  
C. change    
C. nervousness  
C. head      
C. visited  
C. terrible  
C. special  
D. please          
D. director        
D. class            
D. recognized as    
D. dressed          
D. got              
D. Though          
D. little          
D. shook            
D. lost            
D. stayed          
D. woman            
D. rushed against  
D. angrily          
D. learn            
D. carelessness    
D. hand            
D. understood      
D. close            
D. possible        
判断题