问题
单项选择题
积极地倾听技巧，有哪些（）。
A.将全部注意力集中到顾客身上，不仅听自已想听的内容
B.站在顾客的立场上，表示对顾客的立场理解，不要立刻对顾客做出判断
C.不仅听讲话的内容，还要注意顾客的表情和声调，理解顾客的需要和担心
D.以顾客为中心，同理心，关注顾客需求
答案
参考答案：D
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积极地倾听技巧，有哪些（）。
A.将全部注意力集中到顾客身上，不仅听自已想听的内容
B.站在顾客的立场上，表示对顾客的立场理解，不要立刻对顾客做出判断
C.不仅听讲话的内容，还要注意顾客的表情和声调，理解顾客的需要和担心
D.以顾客为中心，同理心，关注顾客需求
参考答案：D
It has been argued by some that gifted children should be grouped in special classes. The __ __ has been on the belief that in regular classes these children are held back in their intellectual (智力的) growth by learning situation that has designed for the children. There can be little doubt that classes can help the gifted children to graduate earlier and take their place in life sooner. However, to take these out of the regular classes may create serious problems. Many are concerned that gifted children become and lose interest in learning. However this concern is more often from parents and teachers than from students, and some of these simply conclude that special classes should be set up for those who are talented. Some top students do feel bored in class, but why they so goes far beyond the work they have in school. Studies have shown that to be bored is to be anxious. The gifted child who is bored is an child.
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