提高倾听的技巧有（）
A、使用眼光接触
B、避免分心的举动
C、要提出意见
D、要有耐心，不随意插话
E、不妄加评论
参考答案：A, B, C, D, E
充满诚意的道歉才被视为谅解的，而走过场的道歉将被看作欺瞒的继续和伤害的延伸。如果道歉仅仅作为一种( )出现，那么它将毫无意义，甚或结果适得其反。
A．姿态
B．幌子
C．借口
D．理由
At a college football game,
of the seats in the lower deck of the stadium were sold. If
of all the seating in the stadium is located in the lower deck, and if
of all the seats in the stadium were sold, what fraction of the unsold seats in the stadium were in the lower deck
of the seats in the lower deck of the stadium were sold. If 
of all the seating in the stadium is located in the lower deck, and if 
of all the seats in the stadium were sold, what fraction of the unsold seats in the stadium were in the lower deck