客户服务的宏观环境要素,主要包括影响企业环境的巨大社会力量。包括()
A.人口年龄
B.经济环境
C.技术环境
D.竞争环境
E.信用环境
参考答案:B, C
In the contract, usually there is a ________ clause to protect the buyer against loss from delay of the shipment of the goods.
A.payment
B.shipment
C.penalty
D.quality
五灵脂的功效是()
A.活血消积
B.活血行气
C.活血止痛
D.化瘀止血
E.凉血止血