问题
问答题 简答题
当客户漫无边际地长时间讲话时,如果客户在客服代表对双方通话实行积极控制后打断客服代表的话,此时,客服代表应做何处理?
答案
参考答案:
客服代表应让步,给予对方倾诉的机会。
当客户漫无边际地长时间讲话时,如果客户在客服代表对双方通话实行积极控制后打断客服代表的话,此时,客服代表应做何处理?
参考答案:
客服代表应让步,给予对方倾诉的机会。
完型填空 | ||||
Many children have birthday cakes on their birthdays. In some ___1___, like England and Scotland, there is another custom, too. People beat or hit the___2___on his/her birthday. This may hurt___3___, but they say it is very lucky for the child. The child must ___4___cry. The custom says, if you ___5___, you will cry all year. They say the birthday spanks (一巴掌) is to make the bad spirits(邪气) ___6___. The harder you spank the better. In Belgium, another country in Europe, the custom is a little __7___. There a parent goes into the child's room ___8___in the morning with a needle. As soon as the child ___9___ up, the parent pricks(刺) the child with the needle. This is for good __10____. | ||||
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