问题 问答题 简答题

当客户漫无边际地长时间讲话时,如果客户在客服代表对双方通话实行积极控制后打断客服代表的话,此时,客服代表应做何处理?

答案

参考答案:

客服代表应让步,给予对方倾诉的机会。

完形填空
完型填空
        Many children have birthday cakes on their birthdays. In some ___1___, like England and Scotland, there is another custom, too. People beat or hit the___2___on his/her birthday. This may hurt___3___, but they say it is very lucky for the child. The child must ___4___cry. The custom says, if you ___5___, you will cry all year. They say the birthday spanks (一巴掌) is to make the bad spirits(邪气) ___6___. The harder you spank the better. In Belgium, another country in Europe, the custom is a little __7___. There a parent goes into the child's room ___8___in the morning with a needle. As soon as the child ___9___ up, the parent pricks(刺) the child with the needle. This is for good __10____.
( )1. A. countries  
( )2. A. children    
( )3. A. a few      
( )4. A. never      
( )5. A. laugh      
( )6. A. out        
( )7. A. difficult  
( )8. A. late        
( )9. A. wakes      
( )10.A. sleep      

B. cities      
B. girl        
B. a little    
B. ever        
B. sleep        
B. along        
B. different    
B. quickly      
B. runs        
B. luck        

C. towns        
C. child        
C. a lot        
C. /            
C. speak        
C. about        
C. helpful      
C. early        
C. stands      
C. birthday    

D. villages            
D. boy                
D. much                
D. always              
D. cry                
D. away                
D. friendly            
D. slowly              
D. comes              
D. breakfast          

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