肥大细胞

Prior to the availability of enterprise EDM, locating a document over a LAN could be difficult, and over a WAN (1) nearly impossible. With the model for collaborative work spreading, and with more users sharing (2) documents through e-mail and the Internet, enterprise EDM had become a necessity.

Many businesses are finding their greatest competitive advantage is the ability to harness the document (3) lifecycle. EDM systems manage this lifecycle from creation, revision, storage and (4) retrieval to routing and workflow. They also allow users to work on documents collaboratively.

Reusability of information is EDM’s main benefit, as well as the key to creating the paradigms that drive business process (5) reengineering.

5（）

A．messages

B．packets

C．information

D．reengineering