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问题 多项选择题

某消防安全重点单位一幢6层建筑，每层建筑面积1500m2，建筑高度23m。设有集中空调系统、消火栓给水系统和两座开敞楼梯，建筑物每层的使用功能是：1层为印刷车间，2～5层为办公用房，6层为员工集体宿舍。回答下列问题：

下列行为中，不符合国家现行的法律、法规的有（）。

A、在设有车间的建筑物内设员工集体宿舍

B、未设火灾自动报警系统

C、未设防烟楼梯间

D、未设自动喷水灭火系统

E、未设封闭楼梯间

答案

参考答案：A, D, E

单项选择题

关于水利水电工程金属输水管道制作与安装应遵守的规定，下列说法中，不正确的是( )。

A．钢管焊缝应达到标准，且应通过超声波或射线检验，不应有任何渗漏水现象
B．钢管各支墩应有足够的稳定性，保证钢管在安装阶段不发生倾斜和沉陷变形
C．钢管壁在对接接头的任何位置表面的最大错位：纵缝不应大于3mm，环缝不应大于2mm
D．钢管的安装偏差值：对于鞍式支座的顶面弧度，间隙不应大于2mm
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填空题

Happy Customers: Matter of Honor among Japanese


In an age when personal service as a significant aspect of merchandising is dying out in the Untied States, Japan clings tenaciously to it. Service is viewed by people in Japan not as a luxury, but as an essential ingredient for the success of individual companies and the Japanese economy as a whole.
Americans who move to Japan never get used to the range of services and courtesies taken for granted here. (1)
Supermarket check-out counters have two or three people ringing up and bagging groceries. Some stores deliver, with each bag arriving neatly stapled closed. (2)
Television shops normally send a technician to install and fine-tune a newly purchased set. (3) Car salespeople are known to bring new models around to customers’ homes for test drives and loaners are available for people whose cars are in for repairs.
There are no limits to what is home-delivered — video movies, dry cleaning, health foods, rented tailcoats (this last one requires tow visits from the sales staff, first for a fitting, second for delivery of the altered and freshly pressed garment). (4)
Japanese barbers often give back massages as part of an ordinary haircut. (5)
Department stores seem to have twice, if not three times the floor staff of American ones. (6) Upscale customers don’t have to come in at all — the goods are taken to their homes for display and selection.
Perhaps the darkest spot on personal service in Japan is how remarkably impersonal it can be. Everyone is treated exactly alike. (7) After a month’s stay in a hotel, guests may find the staff still has no idea who they are.
Still, the Japanese view service as the glue that holds commercial relationships together. If the correct personal contact and follow-up come with the first sale, a second is sure to come. Market share and loyal customers are the first goal, not short-term profit. (8)
A. The technician will rush back if anything goes wrong.
B. If they remove a customer’s eyeglasses, they may polish the lenses before returning them.
C. Employee’s cheery greetings and directions, in fact, are often memorized from a company manual.
D. Many stores wrap everything they sell.
E. Service may cost but it helps ensure these more important objectives.
F. Dry ice is inserted alongside the frozen foods to ensure that they don’t spoil on the way.
G. Office deliveries are common, too, especially of lunch.
H. To those old enough to remember how things used to be at home, life can bring on twinges of nostalgia.
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