You can't avoid a conflict at work. If you can avoid a conflict, it means you will win what you want
regardless of what the other person wants. Since the potential issue has not been removed, it will simply
reappear later. Here are the necessary steps to effectively get rid of conflicts at work.
     ★ Realize that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it’s not the end of the world. On the contrary,
it can be the beginning of an interesting learning process. Conflicts mean that people care enough to
disagree strongly. The trick is not to allow the conflict to go on forever.
     ★ Handle conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with
time going by. Conflicts at work arise not from something that was said, but from something that wasn't
said! Everyone's waiting for the other to admit he's wrong and gets more unpleasant after the conflict has
lasted a while. It's essential to interrupt the "waiting game" before it gets to that point.
     ★ Ask nicely. If somebody has done something that made you angry, or if you don't understand their
viewpoint or actions, simply asking nicely about it can make a world of difference.  Never assume that
people do what they do to annoy or hurt you. Sometimes there's a good reason why that person does
what he or she does, and a potential conflict disappears right there. Do remember to make an inquiry,
not an accusation of any sort.
     ★ Appreciate. Praise the other part in the conflict. Tell them why it's worth it to you to solve the
conflict. This can be difficult as few people find it easy to praise and appreciate a person they disagree
strongly with, but it's a great way to move forward.