客户满意或客户忠诚论述错误的是（）。

A.客户满意是一种心理的满足

B.客户忠诚是一种持续交易的行为

C.客户满意是客户关系管理根本目的

D.客户忠诚是客户关系管理根本目的

The control lever for the mechanical disengaging apparatus in a lifeboat shall（）.

A.be painted bright red

B.be secured to a permanent part of the lifeboat structure

C.have the area surrounding the lever painted white

D.All of the above