Directions:
You are in charge of a dining hall in a university. You received a few letters complaining about the crowded condition of your dining hall. Write a letter to one of the complainers to
1) acknowledge the complaints,
2) suggest alternatives to avoid the crowdedness, and
3) express your appreciation for the comments.
Do not sign your own name at the end of the letter. Use "Li Ming" instead.
Do not write the address.
参考答案：
Dear Sir or Madam,
From your letter, we understand that the crowded condition of our dining hall has caused you a lot of trouble. We’re sorry for the inconvenience we have brought to you.
To avoid the crowdedness, we suggest you come to have your meals with the E-card during the off-peak hours, from F:C0 to G:C0 in the morning, from AC:00 to AD:00 in the afternoon, and from AH:00 to B0:00 in the evening. During those periods, you should have no trouble getting help and enjoying a relatively comfortable environment. What’s more, we will open more service windows and offer more tables soon.
Please let us know whether you think the problem is working out. And we’d always appreciate your comments on our dining hall.
Yours sincerely,
Li Ming