问题 问答题

2009年12月4日,记者到某小区采访,恰逢该小区第二届业主运动会落下帷幕。记者了解到,由该小区物业公司举办的“第二届业主运动会”吸引了200多名业主(住户)的积极参与,据介绍,本次运动会是该物业公司“宏扬体育文化,建设健康社区”的重要活动之一,也是“文化社区”建设的重要环节。另外,为了帮助业主实现足不出小区也能理财的愿望,该物业公司还成功引进“理财进百家社区”活动,请主要的金融机构及理财顾问进小区为业主服务。于7月中旬全面启动“××物业金融文化年”活动,有计划、分阶段、多渠道地把证券、银行、保险、基金等金融方面的产品引入社区,为业主提供各种理财服务。2010年“世界无烟日”,该物业公司推出了温情系列——“无烟月”活动,欲将该区建设成“首个无烟花园小区”。该物业公司首先提出了让孩子们过一个“无烟儿童节”的倡议,业主们看到倡议书后,纷纷打电话到物业管理处,表示支持活动的开展。与此同时,管理处还规定工作人员以身作则,不得吸烟敬烟,看到小区内的吸烟者,要进行宣传劝阻,小区业主黄女士非常感慨地说:“感觉物业公司确确实实是在为小区业主做实事!”。该物业公司的“文化社区”建设使该小区逐渐成为一个其乐融融的大家庭。
问题:(1)本案例反映了物业服务企业建设社区文化具有什么意义
(2)结合案例,说明居住小区社区文化的建设内容应从哪些方面开展

答案

参考答案:分析如下:
(1)社区文化作为物业管理的重要特征之一,是创造良好的人文环境和提高居民生活品位的重要手段,是实施物业管理工作的润滑剂。一个安全、文明的物业小区,离不开社区文化建设,而积极、健康、向上的社区文化反映了小区的生命力和和谐性,不仅可以增加业主对小区的忠诚度,而且还关系到物产的升值、保值和购买信心。
(2)从本案例中可以看出,居住小区社区文化的建设内容应该从环境文化、行为文化、制度文化和精神文化等四个方面进行建设。本案例尤其反映了行为文化和精神文化建设,从而形成了安定、文明和和谐的小区,大大提高了小区的居住品位。

完形填空
Everyone needs friends. There is an old saying: Friends are God's way of taking care of us. But       do you find real friendship and keep it?"
The Care and Keeping of Friends       American author Sally Seamans tells young students some smart ways to find friends. 
Sally says finding friendship is just like     a tree. You plant the seed and take care of it to make it grow.
First, you should         a friend. What         a good friend? It is not       a person has money or good looks. A good friend should be          and patient. For example, if you have a bad day, a good friend should        your complaints (抱怨) and do their        to help. To make a friend, you cannot be too shy. You should make each other happy and        your lives.
But things cannot always be     .  Even the best friends have fights. What should you do when you have a      with your friend? You have to talk to them. When there is no one around, have an honest talk.
If he or she doesn't want to      , you could write a letter.
Sally says there are three steps to being        again: Tell him or her how you are ___  ; say what your friend has done wrong, and        why you did this or that. The book also has        on some small but        things like celebrating your friends' success.       you haven't had a real friend before, you will start to think of having one if you        this book. because the book tells that friendship is the most important thing in your life.
小题1:
A.HowB.WhyC.whereD.when
小题2:
A.forB.inC.withD.by
小题3:
A.WateringB.plantingC.cuttingD.burning
小题4:
A.HuntB.CommunicateC.chooseD.exchange
小题5:
A.getsB.MakesC.TakesD.changes
小题6:
A.unlessB.whatC.whileD.because
小题7:
A.handsomeB.kindC.smartD.rich
小题8:
A.listen toB.get away fromC.care aboutD.watch out
小题9:
A.WorkB.taskC.bestD.service
小题10:
A.shareB.LiveC.discoverD.cheer
小题11:
A.sadB.sorryC.worriedD.happy
小题12:
A.tourB.fightC.talkD.agreement
小题13:
A.sayB.tellC.speaksD.talk
小题14:
A.friendsB.StudentsC.teachersD.e-friends
小题15:
A.thinkB.feelingC.doingD.consider
小题16:
A.CorrectB.understandC.explainD.describe
小题17:
A.adviceB.experienceC.expressionD.exercise
小题18:
A.BasicB.ParticularC.importantD.simple
小题19:
A.Even thoughB.As ifC.In caseD.Only if
小题20:
A.buyB.readC.HearD.know
判断题