问题 填空题

Do mobile phones cause explosions at petrol stations That question has just been exhaustively answered by Adam Burgess, a researcher at the University of Kent, in England. Oddly, however, Dr Burgess is not a physicist, but a sociologist. For the concern rests not on scientific evidence of any danger, but is instead the result of sociological factors: it is an urban myth, supported and propagated by official sources, but no less a myth for that. Dr Burgess presented his findings this week at the annual conference of the British Sociological Association.

Mobile phones started to become widespread in the late 1980s, when the oil industry was in the middle of a concerted safety drive, Dr Burgess notes. This was, in large part. a response to the Piper Alpha disaster in 1988, when 167 people died in an explosion on an oil platform off the Scottish coast. (41)__________So nobody questioned the precautionary ban on the use of mobile phones at petrol stations. The worry was that an electrical spark might ignite explosive fumes.

(42)__________But it was too late. The myth had taken hold.

One problem, says Dr Burgess, is that the number of petrol-station fires increased in the late 1990s, just as mobile phones were proliferating. Richard Coates, BP’s fire-safety adviser, investigated many of the 243 such fires that occurred around the world between 1993 and 2004. He concluded that most were indeed caused by sparks igniting petrol vapour, but the sparks themselves were the result of static electricity, not electrical equipment. Most drivers will have experienced a mild electric shock when climbing out of their vehicles. It is caused by friction between driver and seat, with the result that both end up electrically charged. When the driver touches the metal frame of the vehicle, the result is sometimes a spark. ( 43 )__________

(44)__________One e-mail contained fictitious examples of such explosions said to have happened in Indonesia and Australia. Another, supposedly sent out by Shell, found its way on to an internal website at Exxon, says Dr Burgess, where it was treated as authoritative by employees. Such memos generally explain static fires quite accurately, but mistakenly attribute them to mobile phones. Official denials, says Dr Burgess, simply inflame the suspicions of conspiracy theorists.

(45)__________Warning signs abound in Britain, America, Canada and Australia. The city of Sao Paulo, in Brazil, introduced a ban last year. And, earlier this month, a member of Connecticut’s senate proposed making the use of mobile phones in petrol stations in that state punishable by a $ 250 fine.

[A] The safety drive did not apply merely to offshore operations: employees at some British oil-company offices are now required to use handrails while walking up and down stairs, for example.

[B] As a result, the company had to pay a huge amount of compensation to the families of the victims and law suits concerning those fires seemed to be endless.

[C] A further complication was the rise of the internet, where hoax memos, many claiming to originate from oil companies, warned of the danger of using mobile phones in petrol stations.

[D] This is particularly noticeable in Britain. The country that led the way in banning mobile phones at petrol stations is also the country that has taken the pest line on the safety of mobile-phone use by children.

[E] Despite the lack of evidence that mobile phones can cause explosions, bans remain in place around the world, though the rules vary widely.

[F] By tile late 1990s, however, phone makers—having conducted their own research— realized that there was no danger of phones causing explosions since they could not generate the required sparks.

[G] This seems to have become more common as plastic car interiors, synthetic garments and rubber-soled shoes have proliferated.

45()

答案

参考答案:E

解析:

[解题思路] [E]选项说“全世界到处都是禁止使用手机的禁令,尽管规则之间区别很大”,而最后一段正是讲不同国家的做法,构成“主题—分述”关联。

问答题 案例分析题

RB公司是一家皮鞋制造企业,拥有近400名员工。针对公司生产线频频出现质量事故、质量检查员疏忽大意、管理部门质量意识淡薄等一系列问题,公司领导决定举办专门的质量管理培训课程来解决这些问题。

质量管理的培训课程被安排在每周五晚上七点至九点时进行,为期10周。员工可以自愿听课,公司不给员工支付额外的工资。但是公司主管表示,如果员工能积极地参加培训,那么其培训的考核结果将记入个人档案,作为公司以后提职或加薪的重要依据。

培训课程由质量监控部门的李工程师主讲。培训形式包括讲座,放映有关质量管理的录像片及一些专题讨论。内容包括质量管理的必要性、影响质量的客观条件、质量检验标准、检查的程序和方法、质量统计方法、抽样检查以及程序控制等内容。公司里所有对此感兴趣的员工和管理人员都可以去听课。

课程刚开始时,听课人数平均在60人左右。在课程快要结束时,听课人数下降到30人左右。而且,因为课程是安排在周五的晚上,所以听课的人员都显得心不在焉,有一部分离家远的人员课听到一半就提前回家了。

在总结这次培训的时候,人力资源部经理总结说:“李工程师的课讲得不错,内容充实,知识系统,而且幽默风趣,引人入胜。至于听课人数的减少并不是他的过错。”

请回答下列问题:

(l)您认为这次培训在组织和管理上有哪些不合理的地方?

(2)如果你是RB公司的人力资源部经理,你会怎样安排这个培训项目?

问答题 简答题