社会工作者紫薇接待了一位刚毕业的大学生琳琳。她所从事的是销售工作，工作中错综复杂的人际关系让她感到很烦恼，她的情绪开始变得很低落。琳琳对社会感到很失望、害怕，而且所学的专业是市场营销，需要较强的人际交往能力。琳琳认为自己很差劲，认为自己不能胜任这份工作。在朋友的鼓励下，她前来向紫薇求助。紫薇告诉他一些关于大学毕业生进入职场需要掌握的人际关系的知识和技巧，调整琳琳原来的行为方式。紫薇在此个案中主要扮演的角色是( )。

A．联系人
B．教育者
C．治疗者
D．使能者

根据对话情景和内容，从对话后所给的选项中选出能填入每一空白处的最佳选项，并在答题卡上将该选项涂黑。选项中有两个为多余选项。

―Good afternoon. ____小题1:_____ 

― Hello. My mobile phone isn’t working. Could you repair it please?

―_______小题2:________

―It worked well yesterday, but I simply couldn’t turn it on this morning.

―. _____小题3:______

― Here you are.

―Well, I think we’ll be able to fix it. You can pick it up this Friday.

― Oh,no. That’s too long.______小题4:________I need it as soon as possible.

―Let me see. How about Wednesday afternoon?

― _____小题5:____ What time?

― At five o’clock.

― OK. Thank you.

A．That’s great.

B．I beg your pardon?

C．Let me have a look.

D．What’s the problem?E. I’m sorry to here that.

F. What can I do for you?

G. I wonder if you could repair it earlier.