第二部分：阅读理解（第一节20小题，第二节5小题；每小题2分，满分50分）
第一节：阅读下列短文，从每题所给的四个选项（A、B、C和D）中，选出最佳选项。
The other day, I bought six packages of ink for my printer, then I found a deal on better ink at the local computer store, so I went back to the $1 Store to exchange the ink for some other items.
I put the ink into a plastic bag and tied it up. When at the store, I immediately showed the bag to a clerk and told her that I was returning some items, but she was obviously very busy. Then without thinking much, I just put the bag into a cart and started shopping.
I was making my way through the crowd when a female employee suddenly yelled to stop me. I was told not to be allowed to carry a plastic bag of items around in the store and my bag should be checked.
I was astonished. There was no need for her to yell. I opened the bag and showed her the receipt. “I’m returning these to exchange for some other items,” I said.
“You should learn how to follow store regulations. Leave this bag here with the clerk. You can have it back when you check out”.
I was embarrassed and did as told to. I felt like a shoplifter. By the time I had finished shopping and exchanged the items, I was angry and then went looking for her. I wanted an apology. I found her finally and asked what her name was. She yelled at me again, “Ursula!” and stormed away.
Having got home, I called the store’s headquarters. I described my unpleasant experience. A customer service representative responded, “We will not tolerate such behavior. Give me your phone number and I will call you back.”
Two days later, I received a phone call from the representative, “I’m sorry,” she said, “but there is no one at that store named Ursula. Can you describe her? I’ll find out who she is. We do not tolerate rude behavior, nor do we tolerate lying to customers.”
By this time, I had calmed down, so I told the representative to forget about it.
41.The author wanted to exchange the ink for some other items because he found _______.
the ink was too expensive
he didn’t need so many packages
it could not match his printer
there was better ink in another store
42.It can be inferred that _______.
the $1 Store had a very good business
the $1 Store sold items of poor quality
the clerks in the $1 Store were impolite
check-out items couldn’t be exchanged
43. Which of the following is the right order according to the story?
I found I was cheated.
I left the plastic bag with the clerk.
I finished shopping and exchanged the items
A female employee stopped me and yelled at me
I called the store’s headquarters
A. d, a, c, b, e B. b, c, d, e, a C. d, b, c, e, a D. c, b, d, a, e
44. At the end of the story, _______.
A. the female employee apologized to me
B. Ursula was found out and lost her job
C. the representative forgot the matter
D. I forgave the female employee
