问题 问答题 案例分析题

某厂开发的新产品-气功激发仪,在某商场柜台摆放了3个月无人问津。忽然有一天该商品被顾客抢购了198个。产品由滞转畅的原因是,推销员不仅向顾客介绍商品的性能,而且现场进行表演,在一位患肩周炎的老人身上具体示范。奇迹发生了,当即这位老人的胳膊不仅能抬起,而且伸直弯曲也不疼。围观的顾客无不为之折服,纷纷解囊争购这种产品。

一个理想的销售人员应具备什么素质?

答案

参考答案:

一个理想的销售人员应具备以下素质:

·强烈的敬业精神。

·敏锐的观察能力。

·良好的服务态度。

·说服顾客的能力。

·宽广的知识面:产品知识;企业知识;用户知识;市场知识;语言知识;社会知识;美学知识。(10分)

阅读理解
阅读理解。
     In the past, people used to travel to foreign countries because they thought they would be different in
many ways-the buildings, the food, the national dresses and so on. At present, however, one large city is
similar to another. They all have their Hilton or Sheraton Hotels everywhere. They all have their McDonald's,
their KFCs and their Pizza Huts. Office buildings look the same everywhere, and most city centers are full of
office buildings. And of course, people are driving the same brands (品牌) of Japanese or European cars.
     Then what is the foreign travel for? What do tourists hope to experience in a foreign country that they
cannot experience at home? The answer could be that people are very interested in the past. It is a nation's
history and culture that are the main attractions. Most people travel overseas to find out what foreign countries
history and cultures used to be like, not what they arc like today. Tourists try to learn the history and culture
of foreign countries by visiting different kinds of museums.
     Every country also has its own beautiful places for tourists to visit. Their own special scenery (风景:)
would certainly attract tourists from other countries.
     Finally, there is perhaps a country's attraction; its people. A country is not just its old buildings, its works
of art (艺术品) or beautiful places, it's also the people who live in it. This is why a country such as Thailand
attracts millions of people. The tourists come mainly because of the friendliness (友好) of the people there.
It is why the Pacific islands are also so popular. The friendly, smiling people make visitors feel welcome.
    The 1.___________ of Tourism
In the past People traveled to foreign countries to see buildings, food and dresses
which were different from those of 2.___________
At presentThe large cities in different countries look almost 3. ________
People travel to foreign countries to learn their 4.________ to visit
beautiful places and 5.________
单项选择题