问题
多项选择题
根据《旅游投诉处理办法》,下列事由中,属于投诉人可以向旅游投诉处理机构投诉的有()。
A.认为旅游经营者没有按照合同约定的标准提供服务的
B.认为旅游经营者在订立合同时隐瞒景点真实情况,门票价格与观赏价值不符的
C.因旅游目的地国发生 * * 导致行程取消,投诉人与旅行社发生争议的
D.认为旅游经营者以限制人身自由的方式胁迫消费,为脱困导致人身伤害的
答案
参考答案:A, C, D
根据《旅游投诉处理办法》,下列事由中,属于投诉人可以向旅游投诉处理机构投诉的有()。
A.认为旅游经营者没有按照合同约定的标准提供服务的
B.认为旅游经营者在订立合同时隐瞒景点真实情况,门票价格与观赏价值不符的
C.因旅游目的地国发生 * * 导致行程取消,投诉人与旅行社发生争议的
D.认为旅游经营者以限制人身自由的方式胁迫消费,为脱困导致人身伤害的
参考答案:A, C, D
阅读下面短文,掌握其大意,从每题所给的A、B、C、D四个选项中,选出最佳选项,并在答题卡上将该项涂黑。 As sixth graders, kids were separating into groups, but I wasn’t sure where I belonged. Our teacher gave us a task called "secret friends" for the coming week.We were supposed to do nice things 1 our friends without letting them know who was doing it.We could leave 2 notes or cards either on their desks or in their backpacks.Before doing the task, with our eyes closed, from a basket, we 3 a name of a classmate who we were to secretly befriend over the next five days. Soon, the task was turned into a competition of giving 4 instead of notes.Everyone was getting cool presents except me.My friend 5 what the teacher had told us without a fault.I received nothing but hand-made cards with nice words about me. On the last morning, I finally got a package.When I 6 it, the girls around all 7 .It was perfumed powder, an "old lady" gift.My face went red. I tried to forget about the 8 gift, but when the same girls 9 it again during the break in the bathroom, I joined in, "How stupid! My grandmother wouldn’t 10 want it." The girls laughed at my 11 and filed (排着队走)out of the bathroom.Washing my hands, I let the water run through my fingers _12_ I thought about my words.It wasn’t 13 like me to say things like that. "I’m your secret friend." It was Rochelle." I’ m sorry about the gift," she __14 to me, tears streaming down her face. From a poor family, she was a 15 at school for those with rich parents.Yet she just took all the16 and the horrible treatment silently. I was sick to my stomach as my 17 words ran through my mind.She had heard everything.How could I have been so cruel? Later I learned she had felt bad all week about not being able to leave me any cool present and her mum had given up her only luxury(奢侈品). And I had 18 everything for her. I told her that I had only said those things to try to 19 . "We aren’t that different from each other, are we?" She smiled 20 .Her simple words, spoken from her heart, found their way straight into mine.
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