— Look! The people are fighting over there. Let's go to stop them.

— Can't you see? Many people are watching. They _____ a movie. [ ]

A. have made

B. may be making

C. will make

D. must be making

一般来说，在日常应接呼入电话时，有（）的时间你会在听你的客户的声音叙述，通常人真正完整倾听到的只有（）的内容，而在其它3/4的时间里，我们会忽视、遗忘、误解、歪曲传入我们耳朵中的话语。