It was in the university ten years ago, _________ they met in September for the first time, _________ they fell in love with each other.

A．that; when

B．when; that

C．that; where

D．where; that

随着竞争的加剧，通信企业越来越关注客户的需求与偏好，并为他们提供量身定制的个性化服务，这说明企业对服务质量标准中的( )给予了足够的重视。

A．可靠性
B．反应性
C．保证性 D．移情性