某系统集成企业为提升企业竞争能力，改进管理模式，使业务流程合理化，实施了（），对业务流程进行了重新设计，使企业在成本、质量和服务质量等方面得到了提高。
A.BPR
B.CCB
C.ARIS
D.BPM
参考答案：A
解析：
业务流程重组（BPR）是对业务流程彻底地重新构思，根本地重新设计，以达到在一些诸如成本、质量、服务和速度等关键性能方面的显著提高。业务流程管理（BPM）是一种以规范化的构造端到端的卓越业务流程为中心，以持续地提高组织业务绩效为目的的系统化方法。BPM和BPR最根本的不同就在于流程管理并不要求对所有的流程进行再造。CCB是变更控制委员会。ARIS是流程建模和仿真工具。
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| Peter is an American boy. He likes __1__ football matches, __2__ he hasn't enough money to buy tickets. He has to watch the matches __3__ TV at home when he has __4__ homework. He must go to school from Monday to Friday, so he missed a lot of important football matches. A big football match would be held (举行) in the afternoon the next day. __5__ wanted to watch it very much. But he couldn't. He would have a physics test in __6__ afternoon. "Can we have a video, mom?" Jim asked his mother__7__ he went to school. "Then from our TV set you can record the match for me." "I'm __8__ we can't afford (买得起) one," said his mother. The next morning Jim went home with a smile, __9__ a new video. "But where did you get the money, Jim?" His mother asked in surprise. "That's __10__ , mom. I sold our TV set." | |||
| ( ) 1. A. watching ( ) 2. A. and ( ) 3. A. in ( ) 4. A. few ( ) 5. A. Mother ( ) 6. A. the same ( ) 7. A. after ( ) 8. A. glad ( ) 9. A. carrying ( ) 10. A. difficult | B. seeing B. so B. on B. a few B. Father B. the different B. before B. afraid B. listening B. easy | C. playing C. but C. at C. many C. Teacher C. a C. because C. pleased C. watching C. difficulty | D. looking D. or D. with D. quite a little D. Jim D. as D. as D. happy D. playing D. easily |