During execution of a project which is performed for a customer on a T & M (time and material)contract base, a new project manager is taking over the assignment. He discovers that two members assigned to the project have charged time without performing any work for the project customer. Upon further investigation, he determines that this occurred because there have been no other project assignments open for these employees. The customer is unaware of these facts. Which of the following should he do
A) Try to find some productive work for these staff members in the project and leave them on the team.
B) The best thing is to do nothing. The customer will not realize the problem anyway.
C) Try to find a responsible person for the over-assignment who can be made accountable.
D) Take the two people off the team immediately and arrange for the refund of the excess charges to the customer.
参考答案:D
解析: 在一个基于时间材料合同的项目的执行过程中,分配来一个新的项目经理,他发现两个项目成员没有为客户做任何工作。进一步的调查发现,这种现象的发生是因为这些职员没有其他项目可以做。客户不知道这些事实。他应该怎样做
A) 在项目中找些生产性的工作给这些员工,让他们留在团队里。
B) 最好是什么都不做,客户是无论如何也不会发现这种情况的。
C) 找出对此情况负责的人来做个解释。
D) 让这两个人立刻离开团队,安排退还客户额外花费的费用。
时间材料合同按照时间来收费。从职业道德角度,承包商应该避免有多余的人员在团队中。