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问题 多项选择题

报案工作职能包括（）。

A.负责受理、记录客户报案信息

B.负责对客户进行差异化理赔服务和索赔流程引导

C.对调度信息进行记录，并及时向客户反馈调度信息

D.负责对通过报案渠道获得的各类重大或特殊案件进行及时记录并上报

答案

参考答案：A, B, D

单项选择题

涎腺肿瘤中几乎仅发生于腮腺的是

A．腺泡细胞癌

B．沃辛瘤

C．腺样囊性癌

D．多形性腺瘤

E．黏液表皮样癌
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单项选择题

The most popular organic gem is the pearl. A pearl is the response of a marine mollusk to the presence of an irritating impurity accidentally introduced into its body; a cultured pearl is the result of the intentional insertion of a mother-of-pearl bead into a live mollusk. Whether introduced accidentally or intentionally, the pearl-making process is the same: the mollusk coats the irritant with a substance called nacre. Nacre is composed chiefly of calcium carbonate. Because very few natural pearls are now on the market, most pearls used in fine jewelry are cultured. These include "Biwa" pearls and most other freshwater pearls. Cultured pearls are not easily distinguished from natural pearls except by an expert.

Nacre is a substance that is________.

A．mechanically manufactured

B．the result of laboratory testing

C．organically secreted by the mollusk

D．present in the chemical composition of freshwater pounds
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