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问题 单项选择题

运用六西格玛方法实施改进项目时，下述展开步骤的顺序应当是（）。

①制定改进方案；

②从众多影响因子中筛选关键因子；

③识别出可能的影响因子；

④界定项目范围；

⑤制定控制计划。

A、①②③④⑤

B、④③②①⑤

C、④③①②⑤

D、④①③⑤②

答案

参考答案：B

单项选择题 案例分析题

Most people have no idea of the hard work and worry that gointothe collecting of those fascinating birds and animals that they pay to see in the zoo.One of the questions that is always asked of me is 1 I became an animal collector in the first 2.The answer is that I have always been interested in animals and zoos.According to my parents, the first word I was able to say with any 3 was not the conventional “mamma” or “daddy”,4 the word “zoo”, which I would 5 over and over again with a shrill 6 until someone, ingroupsto 7 me up, would take me to the zoo.When I 8 a little older, we lived in Greece and I had a great 9 of pets, ranging from owls to seahorses, and I spent all my spare time 10 the countryside in search of fresh specimens to 11 to my collection of pets.12 on I went for a year to the City Zoo, as a student 13 , to get experience of the large animals, such as lions, bears, bison and ostriches,14 were not easy to keep at home.When I left, I 15 had enough money of my own to be able to 16 my first trip and I have been going 17 ever since then.Though a collector's job is not an easy one and is full of 18 ,it is certainly a job which will appeal 19 all those who love animals and 20.

请在9处填上正确答案（）

A.many

B.amount

C.number

D.supply
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多项选择题

电缆桥架按结构形式分，可分为（）

A.钢制式

B.托盘式

C.梯级式

D.槽式

E.组合式
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