问题 多项选择题

企业的核心流程包括:()。

A、后勤管理的流程

B、与顾客和市场有关的流程

C、产品实现过程的流程

D、与价值链有关的流程

答案

参考答案:B, C, D

完形填空

完型填空(30分)

完型填空一:

Have you ever had to decide whether to go shopping or stay home and watch TV on a weekend? Now you can do both at the same time. Home shopping television networks have become a __16__ for many people to shop without having to leave their homes.

Some shoppers are tired of department stores and supermarkets — __17__ the crowds, waiting in long lines, and sometimes having slight __18__ of finding anything they want to buy. They’d rather sit quietly at home in front of the TV set and watch a friendly announcer describe a product __19__ a model shows it. And they can shop __20__ the clock, buying something __21__ by making a phone call.

Department stores and even mail-order companies are __22__ to join in the success of home shopping. Large department stores are busy setting up their own TV channels to encourage TV shopping in the future. Customers can ask questions about products and place __23__ all through their TV sets.

Will shopping by television finally take the place of shopping in stores ? Some industry managers think so. __24__ many people find shopping at a __25__ store a great enjoyment. And for many shoppers, it is still important to __26__ or try on dresses they want to buy. That’s why specialists say that in the future, home shopping will __27__ together with store shopping but will never entirely replace it.

16. A. programme                  B. way                C. reason              D. purpose

17. A. fighting                     B. striking             C. treating             D. stopping

18. A. sense                 B. doubt              C. hope                D. feeling

19. A. until                  B. since                C. if                  D. while

20. A. by                   B. around                     C. about               D. to

21. A. suitably                     B. cheaply              C. simply              D. hardly

22. A. nervous                     B. lucky                      C. equal               D. eager

23. A. orders                B. goods                C. books             D. answers

24. A. Then                 B. Yet                  C. However            D. Therefore

25. A. general               B. popular               C. real                D. true

26. A. design                B. make                C. wear                D. touch

27. A. exist                 B. practice              C. follow              D. appear

单项选择题 A1/A2型题