问题 多项选择题

关于服务体系和品牌建设,正确的说法有()。

A、完善保供机制,打造加油绿色通道、送油到田间地头,强化“天塌路断油不断“的保供品牌,树立忠诚负责任的企业形象

B、完善服务体系,依托95504客户服务平台,畅通客户沟通机制,提升满意度和忠诚度

C、打造品牌形象,严格落实新版加油站建设标准,确保每个新建加油站都是精品形象站

D、提升品牌维护能力,完善与征赋的沟通合作机制,推进与主流媒体的战略合作、做好舆情监测、防范和化解

答案

参考答案:A, B, C, D

阅读理解

Students these days often have a lot of worries. Sometimes they have problems with their schoolwork, and sometimes with their friends.      Some people think the worst thing is to do nothing. Laura Mills, a teenager from Washington, agrees. “Problems and worries are normal in life,” says Laura. “But I think talking to someone helps a lot. If we don’t talk to someone, we’ll certainly feel worse.”

Laura once lost her purse, and worried for days. She was afraid to tell her parents shout it. She even walked three miles to school each day because she didn’t have any money. She just kept thinking. “If I tell my parents, they’ll be angry!” But in the end, she talked to her parents and they were really understanding. Her dad said he sometimes made careless mistakes himself. They got her a new purse and asked her to be more careful. “I will always remember to share my problems in the future!” Laura says.

Robert Hunt advises students about common problems. He feels the same way as Laura. “It is best not to avoid our problems. We should always try to solve (解决) them.” He thinks that you can first find someone to talk to. This person doesn’t need to be an expert (专家) like himself. Students often forget that their parents have more experience than them, and are always there to help them.

In English, we say that sharing a problem is like cutting it in half. So you’re halfway to solving a problem if you talk to someone about it!

小题1:Which of the following can be put in the blank in Paragraph One?

A.What can they do about this?

B.Where do the problems come from?

C.When did they have these problems?

D.Why do they have so many problems?小题2:In Paragraph 2, the writer used the story of Laura to ______.

A.answer a question

B.give an example

C.introduce his friend

D.share his experience小题3:According to the passage Robert Hunt might be ______.

A.Laura’s teacher

B.the writer of the passage

C.a person with a problem

D.an expert on students’problems小题4:What is the main idea of this passage?

A.Few children are careful with their money.

B.Parents are more experienced than children

C.Talking to someone helps to solve problems.

D.Students often have a lot of worries at school

填空题