问题 单项选择题

银行应当尽可能采取措施,降低亏损客户的比重,比如()。

A.对长期未使用的个人活期存款账户进行清理、对亏损的公司客户采取退出机制

B.为这类客户提供合适的理财产品,通过优质服务,促使这类客户向高价值客户转化

C.提供一对一、面对面的优质服务,培育客户忠诚度,充分满足客户的需求,促使这部分客户成为银行的终身客户

D.通过优质、高效的服务,促使其将主要账户转移到该行来

答案

参考答案:A

完形填空
A little boy almost thought of himself as the most unfortunate child in the world because a disease made his leg lame.He 36 played with his classmates.When the teacher asked him to answer questions,he always 37  his head without a word.
One 38 the boy’father asked for some saplings(树苗)from the neighbor.He wanted the 39 t0.plant a sapling each person in front of the house。The father said,“Wh6se sapling grows  best,  1  will  buy him  or her  a  favorite 40."    Seeing his  brothers  and  sisters  watering the trees,however,the boy had an idea.tie,hoped that the tree he planted would 41  soon.S0. after watering it once or twice,he never 42 it.
A few days later,when the little boy went、to see his tree again,he was 43 to find that it didn’t fade but grew some fresh leaves. 44 the trees of his brothers and sisters,his tree was even greener.His father kept his 45, bought the little boy his favorite gift and said that from the tree he planted,he would become an outstanding 46  when he grew up.
Since then,the little boy slowly became 47 .One night,he lay on the bed but eouldn’t sleep Then he got up and came to the 48.T0 his surprise,his 49 was splashing something onto his tree. 50,he understood——his father had been  51  fertilizing his small tree!
He returned to his room,52 running down  53 passed.The little boy didn’t become a botanist,but he was elected President of the United States.His name was Franklin Rooseveh.
Love is the 54 nourishment(营养)of life.55 it is just a drop of clear water,it can still help the tree of life thrive(茁壮成长).
小题1:
A.bravelyB.seldomC.freelyD.always
小题2:
A.raisedB.noddedC.loweredD.knocked
小题3:
A.springB.momentC.winterD.week
小题4:
A.neighborsB.friendsC.childrenD.boys
小题5:
A.saplingB.treeC.giftD.toy
小题6:
A.dieB.growC.breakD.survive
小题7:
A.1ed toB.attended toC.belonged toD.objected to
小题8:
A.pleasedB.upsetC.worriedD.surprised
小题9:
A.Compared withB.Similar toC.Connected toD.Popular with
小题10:
A.requestB.scheduleC.promiseD.secret
小题11:
A.presidentB.botanistC.artistD.researcher
小题12:
A.smartB.desperateC.optimistic.D.practical
小题13:
A.fieldB.courtyardC.parkD.farm
小题14:
A.brotherB.sisterC.fatherD.neighbor
小题15:
A.All of a suddenB.For a momentC.In timeD.From then on
小题16:
A.busilyB.quietlyC.cautiouslyD.secretly
小题17:
A.waterB.tearsC.sweatD.rain
小题18:
A.HoursB.MonthsC.DecadesD.Centuries
小题19:
A.1astB.onlyC.1eastD.best
小题20:
A.Even ifB.Now thatC.If onlyD.What if
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