问题 多项选择题

在金信工程中,12315消费者申(投)诉举报中心作为工商行政管理对外服务窗口的作用是()

A、扩大受理范围、增加受理渠道

B、实行案件分类、健全分流系统

C、反映消费者的心理

D、重要商品的准入依据

答案

参考答案:A, B

单项选择题 A3/A4型题
完形填空
完形填空。
     During his college years, Rogers spent a summer in an Idaho logging (砍伐原木) camp. When the boss
had to   1   for a few days, he put Rogers in charge.
     "What if the men   2   to follow my orders?" Rogers asked. He   3   Tony, a worker who was always
giving the other men a(n)   4   time. "Fire them," the boss said. Then, as if   5   Rogers' mind, he added, "I
think you want to send Tony away if you   6   the chance. I'd feel   7   about that. I know he   8   everybody
and everything. But he is a good worker. He comes   9   and leaves last. There has not been a(n)  10  for
eight years on the hill where he works.
     The next day Rogers went to Tony and  11  to him. "Tony, I was going to ask you to leave if you argued
with me,  12  I want you to know now I'm not,"  he told Tony, adding what the boss had said.
     When he finished, Tony cried. "Why didn't  13  tell me those words eight years ago?" That day Tony
worked  14  than ever before- and he smiled!
     Rogers went back to  15  after that summer. Twelve years later, he  16  Tony again. He was the boss of
one of the  17  logging companies in the West. Rogers asked him how he had achieved such great  18 
    Tony replied, "Do you still remember what you told me twelve years ago? That one minute  19  my whole
life." Have you got one minute to thank someone? One minute. It can make a  20  for a lifetime.
( )1. A. determine  
( )2. A. like      
( )3. A. care about 
( )4. A. difficult  
( )5. A. repeating  
( )6. A. steal      
( )7. A. nervous    
( )8. A. hates      
( ) 9. A. already    
( )10. A. accident  
( )11. A. listened  
( )12. A. because    
( )13. A. they      
( )14. A. harder    
(     )15. A. factory    
( )16. A. rescued    
( )17. A. nearest    
( )18. A. success    
( )19. A. replaced  
( )20. A. decision  
 B. leave        
B. pretend      
B. thought of  
B. happy      
B. watching    
B. get          
B. pleasant   
B. surprises  
B. soon        
B. worker      
B. sang        
B. but          
B. you          
B. faster      
B. school      
B. chose        
B. worst        
B. luck        
B. seized      
B. comment    
C. compare    
C. refuse      
C. took care of 
C. quiet      
C. writing    
C. share      
C. sorry      
C. beats      
C. late        
C. task        
C. spoke      
C. since      
C. she        
C. worse      
C. work        
C. met        
C. strangest  
C. fun        
C. changed    
C. mistake    
D. think       
D. hope        
D. looked for  
D. exciting    
D. reading     
D. try         
D. right       
D. fears       
D. first       
D. award       
D. shouted                 
D. so          
D. he          
D. less        
D. office      
D. accepted    
D. largest     
D. trouble     
D. destroyed   
D. difference