问题 单项选择题

《支局客户纠纷处理》课程中讲到,预防支局客户纠纷产生的三个秘方分别是:诚信推介业务、()、切实做到依法合规。

A.迁就客户

B.满足客户提出的要求

C.履行好三大义务

D.为客户提供方便

答案

参考答案:C

完形填空
完形填空。
      Young people and   1   people do not always agree. They sometimes have   2   ideas about living,   3   
and playing. But in one special program in New York State, adults and teenagers live together in   4  .
     Each summer 200 teenagers and 50   5   live together for eight weeks as   6   of a special work group.
Everyone works several hours each day. The aim is not just to keep busy. It is to find meaning and   7   in
work. Some teenagers work in the woods or on the   8   near the village. Some learn to make furniture and
to build houses. The adults   9   them these  10  .
      There are several  11   hours each day. Weekends are free, too. During the free hours some of the
teenagers learn photography or painting  12  sit around and talk or sing. Each teenager chooses his own way
to   13   his free time.
     When people live together,  14   are always necessary. In this program the teenagers and the adults make
the rules together.   15   someone  16  a rule, the problem goes before the whole group. The group discusses
the  17  . They ask, "Why did it happen?"  18   should we do about it?
     One of the teenagers has this to say about the 19 : "You stop thinking only about  20  . You learn how to
think about the group."
( )1. A. older   
( )2. A. same    
( )3. A. waiting 
( )4. A. hard    
( )5. A. men     
( )6. A. names   
( )7. A. people  
( )8. A. factories
( )9. A. teach   
( )10. A. ways   
( )11. A. noisy                 
( )12. A. other  
( )13. A. take   
( )14. A. words  
( )15. A. while  
( )16. A. breaks 
( )17. A. problem
( )18. A. How    
( )19. A. group  
( )20. A. adult  
B. younger       
B. similar         
B. thinking       
B. peace         
B. children       
B. one             
B. enjoyment        
B. rivers       
B. learn          
B. questions       
B. empty                       
B. another        
B. spend          
B. rules           
B. before         
B. hurts         
B. thing         
B. What            
B. teenagers       
B. group     

C. old          
C. different    
C. working     
C. time         
C. adult      
C. some          
C. houses        
C. farms      
C. think        
C. skills     
C. busy         
C. others                   
C. cost         
C. ways        
C. if           
C. finds      
C. person     
C. When          
C. experience   
C. rule    

D. older            
 D. difficult         
D. singing              
D. happiness           
D. women           
D. members           
D. members              
D. schools            
D. find                
D. problems         
D. free                 
D. the other          
D. pay                 
D. members             
D. unless              
D. loses             
D. question            
D. Where             
D. people             
D. yourself         
问答题 简答题