问题 问答题 简答题

当服务员向上级汇报工作时怎么处理?

答案

参考答案:

服务员向上级汇报工作,要简洁、准确、最好按五个重点进行汇报。

1、何时完成的。

2、何地完成的。

3、干了什么。

4、谁干的。

5、结果如何。

注意:尽量少汇报过程,更不要夸张或渲染自己完成此项任务如何不容易等,使上级明白结果即可。

阅读理解

Beijing is the place to be!
Tour Route:
2 nights Beijing Hotel and
2 nights Changcheng Hotel
For more information please visit our website(网址)www.yangzhoutour.com or call: 0514-7654321. You can call us at any time on weekdays and from 8:00 a.m. to 6:00 p.m. on weekends.
Beijing Hotel:
Close to Tiananmen square
Bars and French restaurant
Swimming pool
Changcheng Hotel
Gardens with mountain views
Restaurants and Café Night club
Buses to the downtown
Departure(起程) Date Price
Jun. 8, 2010  ¥899
Jul. 29, 2010  ¥999
Aug. 30, 2010 ¥799
Sept. 30, 2010 ¥1299
To book, choose your departure date
(   )6. If you want to have a swim, which of the two hotels do you choose?
A. Beijing Hotel   B. Changcheng Hotel   C. Neither    D. Both
(   )7. If we travel around National Day(国庆节), how much should you pay?
A. ¥899                   B. ¥999   C. ¥799   D. ¥1299
(   )8. When can’t we book(预订) by telephone?
A. 9:00 a.m. Monday       B. 9:00 p.m. Thursday 
C. 9:00 a.m. Saturday      D. 9:00 p.m. Sunday
(  )9.How many ways are mentioned(提到) if you want to know more information about the trip。
A. One           B. Two               C. Three    D. Four
(   )10. Which of the following is true?
A. Beijing Hotel has gardens with mountain views.                   
B. Changcheng Hotel has no buses to the downtown.
C. For more information, you can call 0514-7654321.
D. The price for Jun. 8, 2010 is the lowest.
单项选择题