问题 问答题 简答题

若收台时发现客人的遗失物品怎么处理?

答案

参考答案:

1.客人在离开餐厅的时候要提醒客人带好随身物品

2.及时报告楼面领班或主管

3.不要随意翻看客人的物品

4.如到餐厅打烊的时候客人还没有回来寻找遗失物品,在下班前把物品交到前台,并且和前台人员做好交接工作

阅读理解

阅读短文,并根据其内容选择正确答案。

  Mr and Mrs Smith have just opened a small restaurant. In order to attract

customers (吸引顾客),, they put a notice(布告)  in front of the restaurant, which

said "Meals on the House for Three Days."

  A foreign student who didn't know much English happened to pass by the

restaurant on the second day.  It was lunchtime and he felt very hungry. "Well,

here is a restaurant.  I am going to have something to eat."   He, walked to the

restaurant when he  saw the  notice. "American people are really s tr4nge. They

even eat meals on the house!  But how can I get up to the top of the house?"  he

said to himself.

  He looked around and found a ladder against a tree nearby.  He was very

glad. But as he reached the top,   he heard someone shouting at him, "Hey, what

are you doing up there?"   Mr Smith was looking at him angrily, and beside him

was a policeman. "Doesn't your notice say 'Meals on the House for Three Days'?

Is it just a joke?" the foreign student answered.

  On hearing this,  both Mr Smith and the policeman laughed.   Do you know

what's the meaning of MEALS ON THE HOUSE? Look it up in the dictionary.

1. Mr and Mrs Smith were the _____ of the small restaurant.

A. waiters                      

B. owners

C. cooks.                      

D. neighbours

2. The student was _____.

A. an American                

B. a Chinese

C. a Japanese                  

D. a foreigner

3. The student passed by the restaurant which was opened the day before _____.

A. when he went to school

B. when he arrived in America

C. when he learned some English

D. when he felt very hungry.

4. The story happened in _____.

A. England                    

B. Australia

C. the USA                    

D. Canada

5. "Meals in the house" here means _____.

A. "eating in the house"

B. "serving meals at the house"

C. "you can eat meals in the house"

D. "you can eat without paying"

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