问题 问答题 简答题

谈一谈你对推广服务礼仪有哪些认识?

答案

参考答案:

1、有助于提高服务人员的个人素质;

2、有助于更好地对服务对象表示尊重;

3、有助于进一步提高服务水平与服务质量;

4、有助于塑造并维护服务单位的整体形象;

5、有助于使服务单位创造出更好的经济效益和社会效益。

完形填空
My family took a trip to New York City last summer. We were very excited. It was our first trip to New York. We   1  to New York on Sunday morning. The weather was sunny. The trip on the plane was very fine. We arrived at about 3:00 p.m. We stayed there for one   2 .
We didn’t have much   3  time during our visit to New York. We were busy. On Monday, we visited the science museum. The next day, we   4  the train to Long Beach. It was interesting and we had a   5  time.
However (然而), one day was really exciting for   6 . On Friday, we wanted to go to Central Park.   7 , we took a subway into the city. Later on, we took a bus to Central Park. There were many people on the bus. After ten minutes, we got off (下车) the bus at the park. But we found Maria wasn’t with us. She was   8 ! She didn’t get off. My father   9  the bus. At last, the driver stopped the bus and Maria got off. She was very careful on the buses and trains after that.
We came back to Los Angeles the next day. We got home late Saturday evening. We were
  10 , but we were happy. We had a wonderful time in New York. However, Maria is never going to forget her scary bus trip.
小题1:
A.walkedB.flewC.gotD.moved
小题2:
A.day B.weekC.monthD.year
小题3:
A.freeB.busyC.interestingD.good
小题4:
A.boughtB.sawC.tookD.drove
小题5:
A.quietB.boringC.happyD.sad
小题6:
A.meB.MariaC.my motherD.my father
小题7:
A.FirstB.At lastC.ThenD.After that
小题8:
A.in the streetB.on the trainC.at the parkD.on the bus
小题9:
A.ran afterB.looked afterC.looked forD.waited for
小题10:
A.excitedB.scaredC.surprisedD.tired
名词解释