The open account procedure is when the exporter dispatches the goods, prepares the invoice, sends them to the customer, and then waits for payment.

A．ships

B．describes

C．displaces

D．disperses

在实际沟通中，______更有利于被询问者表达自己的见解和情绪。

A．封闭式问题
B．开放式问题
C．探询式问题 D．假设性问题