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问题 单项选择题

指导患者正确服用硝酸甘油以缓解心绞痛的方法是

A．药物置于口中，立即用温开水送服
B．观察头晕、血压升高的表现
C．舌下含药时应平卧或坐稳，以防发生低血压
D．因药物在舌下被唾液溶解而减少吸收
E．如果30分钟后不缓解，再服一片

答案

参考答案：C

单项选择题

When a consumer finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty, or any other records that might help, at the store of buying. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favour taking it as true that he or she has a just right.
Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show clearly what is wrong with what was bought in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work. "
The store manager may advise the consumer to write to the producer, if so, the consumer should do this, setting the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the expected result, the consumer can go a step further. He or she can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers rights.

When a consumer finds what he bought has a fault in it, he should first ______.

A．complain personally to the manager
B．show something provable in written form to the store
C．threaten to take the matter to court
D．write a firm letter of complaint to the store
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单项选择题

“高调的道德能造成神经症患者”是谁的观点？（）

A、马斯洛

B、荣格

C、弗洛伊德

D、斯金纳
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