问题 问答题

你在接待一个群众时,他的问题很刁难,你态度很差的回答了。之后他在网上发了篇语言很刻薄的博客,你怎么处理

答案

参考答案:作为公务员,为人民服务是我的宗旨,群众提出有刁难性的问题,也许不是他故意所为,而是他确实遇到了很大的麻烦,我应该正确面对,积极处理,主动回答他的问题,给他力所能及的帮助。
对于已经出现的问题,我会尽力弥补。
首先,我会立即联系这名群众。态度诚恳地在他的博客上感谢他对我的批评,并且承认那天是我态度不好,请求他的原谅。如果有可能,我会当面对他进行道歉,并且向他说明我已经深刻地意识到自己的错误,希望他不会因为我个人的一次错误而对整个公务员的队伍产生偏见。我相信在我诚恳的道歉下,会取得这名群众的谅解。
其次,我会向领导与同事们承认错误。网上的博客不仅对我不利,还导致群众们对单位以及公务员的队伍产生不良印象,我会针对自己给单位造成的不良影响进行自我批评,想办法弥补这件事给大家带来的损失,郑重承诺以后绝不会再出现类似问题。
最后,在取得这名群众的原谅后,我会进行深刻的反省,并且将自己的反思以及对自己的要求总结出来,发表在我的博客上,请人民群众监督我。
最能评价政府工作的是群众,我应该正视群众对我的批评,努力提升自己。在以后的工作中,我会积极加强自身思想品德修养,立为国奉献之志,立为民服务之志,以实际行动创造无愧于民、无愧于时代的业绩。

阅读理解

Language learning begins with listening. Children are greatly different in the amount of listening they do before they start speaking, and later starters are often long listeners. Most children will “obey” spoken instructions some time before they can speak, though the word “obey” is hardly accurate as a description of the eager and delighted cooperation usually shown by the child. Before they can speak, many children will also ask questions by gesture and by making questioning noises. Any attempt to study the development from the noises babies make to their first spoken words leads to considerable difficulties. It is agreed that they enjoy making noises, and that during the first few months one or two noises sort themselves as particularly expressive as delight, pain, friendliness, and so on. But since these can’t be said to show the baby’s intention to communicate, they can hardly be regarded as early forms of language. It is agreed, too, that from about three months they play with sounds for enjoyment, and that by six months they are able to add new words to their store. This self-imitation(模仿)leads on to deliberate(有意的)imitation of sounds made or words spoken to them by other people. The problem then arises as to the point at which one can say that these imitations can be considered as speech. It is a problem we need to get out. The meaning of a word depends on what a particular person means by it in a particular situation and it is clear that what a child means by a word will change as he gains more experience of the world .Thus the use at seven months of “mama” as a greeting for his mother cannot be dismissed as a meaningless sound simply because he also uses it at other times for his father, his dog, or anything else he likes. Playful and meaningless imitation of what other people say continues after the child has begun to speak for himself, I doubt, however whether anything is gained when parents take advantage of this ability in an attempt to teach new sounds.

1.. Before children start speaking,what is greatly different?________.

A. the amount of listening     

B. a number of listening

C. the sound of listening

D. the meaning of listening

2. starters are often long listeners, the sentence means one can ________.

A. be hard to speak fluently

B. begin to speak quickly

C. start with listening

D. often take a long time in learning to listen properly

3. these can not be said to show a baby’s intention to speak, these refer to  ________.

A. pain   

B. happiness

C. kindness

D. above of all

4. according to the writer, we can draw a conclusion that  ________.

A. children are fond of imitating

B. these imitation can be considered as speech

C. children get more experience of the world

D. children’s use  of  words are often meaningless when a child is six months, he

5. When a child is six months, he can  ________.

A. call his mama

B. imitate many languages

C. store new words

D. play with sounds

单项选择题