服务意识是旅游业最为重要的理念,良好的服务意识是优质服务的基础和根本。()
参考答案:对
--- Can I have a look at your photos, please?
---______.
A.Sure, here you are
B.Don’t mention it
C.I can’t agree with you
D.I’m sorry to hear that
CMM全称是什么?分为哪几个级别?