问题 问答题 简答题

简述复杂人的含义。

答案

参考答案:

所谓复杂人,是指认为人的行为、动机、需要复杂易变的人性假设。

主要观点为:

(1)人有各种各样的需要和动机,而且多变化,人们的需要结合成统一的整体,形成错综复杂的动机模式。如希望多得奖金者,有人是为了改善生活条件,有人是为了"光荣"。

(2)人们随着客观条件的变化,会不断产生新的需要和新的动机。

(3)一个人在不同单位在不同部门工作,其动机和需要也有可能不同。

(4)一个人需要是否得到满足,决定于他本身的动机结构及其与本组织之间的关系。

(5)人的需要和能力各有特点,对不同的管理方式会有不同的反应,因此没有一套适合于任何人、任何时期都行之有效的管理办法。

阅读理解

Knowing how to ask for information and help politely is important. In English, “Where are the restrooms?” and “Could you please tell me where the restrooms are?” are similar requests (请求) — both are correct English, but the first could sound rude. It’s important to use correct language, but sometimes this alone is not enough — we need to learn how to be polite when we make requests.

In English, just like in Chinese, we change the way we speak when talking with different people. The expressions you use might depend on whom you are speaking to or how well you know them. If you say to your teacher, “Where is my book?” this will sound rude. But if you say, “Excuse me, Mr West. Do you know where my book is?” your question will sound much more polite. On the other hand, it might be alright to say “Where is my book?” to the people you know well.

And you would not usually say, “Peter, lend me your pen.” A very direct order like this can sound rude in English. Usually in English polite questions are longer and include extra (附加的) language, such as “Could you please...?” or “Can I ask...?” It sounds more polite to say, “Peter, could you please lend me your pen?” If you stop a stranger in the street, we might first say, “Excuse me. I wonder if you can help me.” or “I’m sorry to trouble you but…” before asking him for help.

It might seem that speaking politely is more difficult than being direct, and in a way this may be true.

小题1:When we make requests, we need to speak in a ____ way.

A.polite

B.careful

C.different

D.direct小题2:You should say “____” when you ask a stranger for a way.

A.Which is the way to the zoo?

B.How can I get to the zoo?

C.Do you know the way to the zoo?

D.Excuse me. Can you tell me the way to the zoo?小题3:Which of the following is true according to the passage?

A.We should use long sentences when we ask for information and help.

B.When we ask for help from others, polite language must be used.

C.The way of speaking is important when we ask different people for help.

D.In English, polite questions are as neccessary as rude and direct ones.

单项选择题