A couple of months ago, I went to a department store to buy a few things for the house. I needed a set of curtains for the living room, two table lamps, a mg and several (36) . I asked them to (37) the things as soon as possible, but they said that they were unable to send them out until 20 days later. After about 3 weeks, I received only the curtains and lamps. I was a little disappointed when I didn’t receive all the (38) I had bought. But nevertheless, I was eager to see what the curtains and lamps looked like. I first opened the (39) with the curtains. I had bought a lovely (40) blue, and instead they had sent me a horrible dark (41) Well, you can just (42) how angry I was. Then I opened the boxes with the lamps. They were exactly what I’d (43) . But one of the lamp shapes was damaged. (44) They promised to come and (45) . It has been two weeks since my complaint. (46)