问题 单项选择题

Although part of the ivory available on world markets was taken from wild elephants that were killed illegally, some ivory is derived from sources that nearly all nations define as legal, such as elephants that have died natural deaths. The world’s few remaining wild elephant herds, therefore, are not endangered when those buying ivory at wholesale make a serious effort to limit their purchases to such legal ivory. The argument above depends on the assumption that

A.wholesale buyers attempting to limit their purchases to legal ivory can reliably distinguish legal from illegal ivory.

B.the demand for products made from legal ivory will continue to grow in the near future.

C.there are currently fewer wholesale sources of legal ivory in the world than there are of illegal ivory.

D.wholesale buyers of ivory products are generally unaware of the reasons for the dwindling world supply of ivory.

E.(E) a continued supply of legal ivory is ensured because elephants reproduce in captivity.

答案

参考答案:A

单项选择题
单项选择题

案例一某物业管理项目经理工作一段时间后发现所管物业项目存在以下问题:基层员工工作不安心,流动性大,影响服务计划的实施。不少业主对物业服务不理解,认为收费多,服务少,且经常投诉称员工不够热心,技能差。小区中业主关心集体事务不够,邻里之间缺乏往来,共同议决小区重要事项困难。项目经理根据发现的问题,采取了以下措施:①改善基层员工的物质待遇,重视内在激励,经常对他们予以精神鼓励,及时提供成长、发展、晋升的机会,对积极关心企业、发挥主动创造性尽力做好本职工作的员工,马上给予奖励,建立工作绩效与奖励的客观联系。②通过小区宣传栏、员工口头宣传、用心做好投诉接待等多种方法宣传专业化物业管理的必要性、优势与便利性等,增进业主对专业化物业管理的理解。③针对员工不够热心、技能差等问题,制订了针对性的培训计划予以实施,明确员工的工作目标和具体服务要求,同时,对物业服务过程进行监督,检查和反馈,发现员工行为和态度偏差及时加以调适和纠偏,以确保服务按计划和目标进行。④联系当地街道办、居委会、志愿者组织等共同在社区开展活动,鼓励大家平等发表意见、建议,增强小区居民民主议事协商能力,提高小区公共事务决策效率。请回答下列问题:

项目经理采取的措施②运用的是()知识。

A.心理学

B.公共关系

C.社会组织

D.企业管理