问题
多项选择题
下列选项中，属于顾客满意理论研究主要内容的是（）。
A.顾客满意绩效研究
B.顾客购物心理研究
C.顾客满意形成机制研究
D.顾客投诉方式研究
E.顾客满意行为研究
答案
参考答案：A, C, D, E
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下列选项中，属于顾客满意理论研究主要内容的是（）。
A.顾客满意绩效研究
B.顾客购物心理研究
C.顾客满意形成机制研究
D.顾客投诉方式研究
E.顾客满意行为研究
参考答案：A, C, D, E
| 完形填空。 | |||
| I have a friencl. His name is Ben. He is __1__ boy. He is thirteen __2__ old. He is __3__ Class Three, Grade Seven. He is in Beijing now. He __4__ action movies. He often __5__ to a movie __6__ his sister. __7__ he likes Beijing Opera. He thinks Beijing Opera is very __8__ . He says he can __9__ about Chinese history. So he goes to __10__ Beijing Opera every Saturday. | |||
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