问题
多项选择题
以下哪些是服务礼仪，八项注意的内容（）
A.来有迎声，去有送声
B.热情大方，礼貌尊重
C.核对信息，请您稍等
D.实事求是，业务规定
答案
参考答案：A, B, C, D
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以下哪些是服务礼仪，八项注意的内容（）
A.来有迎声，去有送声
B.热情大方，礼貌尊重
C.核对信息，请您稍等
D.实事求是，业务规定
参考答案：A, B, C, D
| 完形填空 | ||||
| Do you like traveling by train? 1 do you like to do when you are traveling by train? When traveling 2 train, some people like to read, some people like to talk and some others 3 like to sleep. Many people think train trips are boring, 4 I enjoy it very much.I usually like to look out of the 5 when I travel on the train. There are many 6 things along the railway-the mountains, the rivers, the houses,the animals on the farms and… I often feel that life is a 7 time when I'm on the train. The train runs so fast and the things out ofthe window go away 8 .Travel is short.Whether you aretraveling by train, by plane 9 by bus, it should be fun. Life is short, 10 .Value（珍视）it and live a happy life. | ||||
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