问题 问答题

大福烤鸭店(以下简称“大福”)创办于清朝康熙五年。创办人梁兆华的父亲原是皇宫内的御厨,故梁氏掌握了清官挂炉烤鸭的全部秘技。烤鸭以粱氏秘制酱汁加工后放入特别设计的砖砌烤炉内烤炙,具体操作中还有许多的窍门,都是世代相传,传里不传外,因此大福由创办至今仍是家族生意。大福的总店在北京王府井大街,并在北京各区设有四家分店,均由梁氏三兄弟及几位近亲打理。大福为独资企业,由梁氏三兄弟共同拥有。由于店面及设备均为祖传,因此除几百万元营运资金外,并无融资需要。大福的经营方针一向为以家族方式经营,严格按照祖传方法,以真材实料炮制质量第一的烤鸭。梁氏历来视之为大福的使命及企业目标。
虽然发展至今大福已有几十种以鸭为主题的冷热菜式,但客人进店主要是享用其主菜即荷叶饼裹烤鸭片。这道菜的销售额占大福销售总额的75%。大福烤鸭选料十分严格,所用的鸭全部都由北京市郊密云水库的一家名为凤凰鸭场供应。凤凰鸭场采用自行调和的饲料饲养当地特有的密云黑羽鸭,为大福多年的独家供应商。由于鸭场规模有限,所有产品均用于供应大福。由于品种独特,鸭的进价较一般烤鸭店所用的贵30%,但因其风味独特,品质优良,大福烤鸭比市面其他一般烤鸭的售价贵50%,但仍然门庭若市,各店每天均座无虚席,不能全数招待想光顾的客人。
大福的顾客一半是北京城中的老主顾。有的家庭好几代人都是吃大福烤鸭的,较喜爱及习惯大福烤鸭的独有风味。另一半顾客是慕名而来的国内外游客,之前从来未尝过任何烤鸭,只是好奇尝试这道北京名菜。不少旅游指南均推荐大福为到北京旅游必须一试的国宝级老字号名店。
北京城内还有许多其他吃烤鸭的地方,基本上可以分为三类:
数家传统老字号—口碑很好但仍然不及大福。走高档路线,售价比大福略低但仍高于一般烤鸭店,生意也很好。
几十家中、低档的一般烤鸭店—并无任何特色,质量一般并较为参差,但售价比大福低50%。
高档饭店内餐厅—并非专门店,只是应付食客的偶尔需要,质量较一般烤鸭店稳定但并无特色。由于在高档饭店内,价钱与大福相若。
由于生意实在太好,而且利润很高,梁氏三兄弟的老二和老三多次向大哥建议扩大经营规模,以加盟店方式在北京城加开大量分店以及到国内其他大城市开业,实行连锁经营。梁氏大哥对此则较有保留。梁氏的老二和老三表示,若不加开分店,大福最少也应开设门市外卖服务,让等不到桌子的客人将荷叶饼裹烤鸭拿回家中享用。
要求:

从现时的经营情况,分析大福的扩张计划将会遇到的基本问题(暂时不考虑以加盟店方式连锁经营以及提供外卖这两个具体方案)。

答案

参考答案:扩大大福的经营规模可能遇到种种问题:
①大福所选用的烤鸭是由北京市郊密云水库的一家名为凤凰鸭场供应的,而这家鸭场的规模有限,目前其生产的鸭仅能供应大福烤鸭目前的生产规模,扩大规模后,若部分烤鸭选用其他鸭场供应的,则其品质可能不能保证。②大福烤鸭的技术是世代相传,传里不传外的,扩大经营规模后可能需要将该技术传与其他人员,一旦技术秘密泄露,大福烤鸭的独特高品质这一核心竞争力可能被模仿,存在风险。③物以稀为贵,大福扩张其规模后供应量会增加,而市场的需求仍是既定的,可能导致一定的经营风险。

解答题
完形填空
One day, my father drove his employer to another city for a business meeting. On the outskirts(郊区)of town, they     for a sandwich lunch. While they ate, several boys playing in the street passed by their       . One of the boys limped(跛行).Looking more closely, my father’s boss     that the boy had a clubfoot(畸形足).He stepped out of the car and       the boy, saying that he was able to help get that foot fixed. The young boy was       .The businessman wrote down the boy’s name before the boy joined his friends down the street.
The man        and said to my father, “Woody, the boy’s name is Jimmy. Find out where he     and do your best to get his parents        to let him have his foot operated on. I’ll pay all the costs.” They finished their sandwiches and went on their       .
It didn’t take long for my father to        Jimmy’s house, a small one that needed paint and repair. For almost an hour, my father        explained the plan to Jimmy’s parents.       , they looked at each other. When my father        they still weren’t quite sure about the generous offer from an unknown benefactor (捐助者).
Later, my father’s employer got in touch with the local government with a        to send someone to Jimmy’s home to        the family that this was a lawful offer. Soon, with permission papers signed, my father took Jimmy to an excellent        in another state. After five operations, his limp disappeared.
His parents watched in        as the returned boy stepped lightly toward them. They still could not        that a man they had never seen would pay a large sum of money to have a foot corrected for their son.
The        benefactor was Mr. Henry Ford, the founder of the Ford Motor Company. He always said it’s more fun to do something for people        they don’t know who did it.
小题1:
A.waitedB.paid C.prepared D.stopped
小题2:
A.carB.townC.officeD.restaurant
小题3:
A.thoughtB.observedC.doubtedD.worried
小题4:
A.took care ofB.got hold ofC.hung out with D.caught up with
小题5:
A.delightedB.satisfiedC.interestedD.relaxed
小题6:
A.laughedB.apologizedC.returnedD.nodded
小题7:
A.playsB.studiesC.livesD.stays
小题8:
A.determinationB.permissionC.helpD.plan
小题9:
A.chatB.rideC.meetingD.holiday
小题10:
A.buildB.decorateC.paintD.find
小题11:
A.patientlyB.brieflyC.proudlyD.calmly
小题12:
A.ConfusedB.ExcitedC.AshamedD.Tired
小题13:
A.visited B.finished C.refusedD.left
小题14:
A.purposeB.decisionC.requestD.promise
小题15:
A.warnB.remindC.argueD.convince
小题16:
A.hotelB.hospitalC.schoolD.store
小题17:
A.angerB.fearC.amazementD.disappointment
小题18:
A.agreeB.admitC.proveD.believe
小题19:
A.secretB.politeC.humorous D.cautious
小题20:
A.untilB.whenC.unlessD.Whom