问题 多项选择题

下列哪些属于企业对顾客的责任()

A.提供正确的产品信息

B.提供良好的售后服务

C.提供必要的产品使用指导

D.提供安全的产品

答案

参考答案:A, B, C, D

单项选择题
阅读理解

阅读理解。

     In high school,all Canadian students take part in a very exciting event. It is "Take Your Children to

Work Day".Students will have a chance to work with their parents. My day took place in my mom's

work,the York Region Police Department.

    When I arrived,a coach was teaching the officers basic combat(格斗)  skills. Everyone tried their best

to practice.  I could see them sweating and panting (喘气).

      The most exciting part of my visit was a stop at the 911 Communication Center. 911 is the same as

110,119 and 120 in China.  Every 911 call in the city is answered here. When I entered the center, I

stood beside a call dispatcher (分派人员)  arid watched him dealing-with the calls.

       Suddenly,the phone rang,he picked it up and a woman cried for help. There was a robbery in her

house. The call dispatcher told her,"Please calm down and move to the safe place quietly. Don't fight with

them. Just let them take what they want. Please make sure you are not hurt. We are sending officers

there."

      He followed the call and found the address. The call dispatcher chose the five closest police cars from the satellite map and clicked(敲键盘) to send the policemen.  I saw the police cars from the satellite map were quickly moving to the woman's house.  Five minutes later,they arrived.  I asked the call dispatcher

why he sent five cars.  He said,"There are different levels of emergencies.  Robbery is a high priority (优先 ) ,so we have to send five cars. "

        The day was interesting.  I leamed how the different departments worked together.  The officers

were very friendly and admirable. 

1. What's the best title for the article?

A. An exciting day at a Police Department.        

B. Robbery is a high priority.

C. How the police saved the woman.                

D. The 911 Communication Center.    

  2. What is the correct time line according to the article?

        a. A woman cried for help on the phone.

        b. A coach was teaching the policemen combat skills.

        c. The writer visited the 911 Communication Center.

        d. The police quickly arrived at the woman's house.   

A. b-c-d-a    

B. b-c-a-d        

C. c-b-a-d        

D. c-d-a-b   

3.  What would the woman probably do after dialing 911?       

A. Fight bravely against the robbers.

B. Find a safe place to hide.

C. Ask the robbers not to hurt her or take anything away from her house.

D. Ask her neighbors to help her catch the robbers. 

4. Why were the policemen able to arrive at the woman's house quickly?                                      

A. Because they practiced hard every day.

B. Because the woman's neighbor dialed 911.  .

C.  Because of the high technology used by the police.

D. Because robbery is a high priority.   

5. What can be inferred from the text?      

A. Robbery is common in the region.

B. The satellite map is helpful to the police.

C.  The mother of the writer is head of the police department.

D.  All the robbers were caught and the woman was saved.